Archive for month: February, 2020

Spotlight: Scott Zanardo

Categories: Team Member Spotlight

Family – married? Children? Pets? Married with three adult children and four grandchildren. One dog – Alex. He’s a toy poodle.

Where did you grow up? Interests as a child? What did you want to be “when you grew up”? Chicago. Loved building (erector sets, Legos). Have always had a great appreciation for art. I knew in 6th grade that I wanted to be an architect. My uncle gave me the bug as he was an architect as well and showed me plans in his office, etc.

What college did you attend? What did you study? Best memories of those years? University of Illinois Chicago. Architectural Design & Technology. Having instructors who were award winning architects in Chicago.

Where in Atlanta do you live? What brought you here? Chicago – was hired by an architectural group and then asked to head an Atlanta office.

Hobbies? Any charity or philanthropy? Travel, baby sitting grand babies, mission work. Rotary International is a big part of my life. Tekton which trains refugees in building trades.

If money were no issue, what would you do with your time? Mentoring and mission work – basically what I’m doing not but full-time vs. part-time.

Favorite food? Worst food? Italian – all dishes. Chinese – can’t stand it.

Cook or clean dishes? Cook.

Favorite sports team(s)? Favorite book? Favorite movie? Cubs/Bears. Big on Atlanta United though. Big fan of the Marvel movies and mystery movies in general. Spy movies like Jack Ryan.

Furthest you’ve ever traveled? Best trip of life? Furthest: Japan/St. Petersburg. Best: Italy when we did Amalfi coast.

Speak any other languages? No. Grew up Italian but don’t speak any.

Mountains, beach, or staycation? Me: mountains. Wife prefers the beach. So most family trips are beach oriented as there’s more to do.

Role model in your life? My uncle Tony who inspired me to be an architect. My dad – great guy, very solid and spent a lot of time with me.

What is one tidbit of information about you we wouldn’t expect? Bible teacher. Saturday mornings I facilitate a bible study course.

Tech heavyweights, others call on HHS to release info blocking rules

Categories: Articles

Many Healthcare executives say the biggest change and pressure point for interoperability in 2020 and beyond will be around the rules allowing application programming interface (APIs) to access patient records. This could open the door for third party software to help patients access their own health information. This just might be the one of the main defining changes within the health IT space for the next five to 10 years.

However, many people are voicing concerns about patient privacy implications and the potential of enabling more open data sharing with third-party apps. Additionally, many EHRs are against the idea.

See more about this article by Nathan Eddy      ARTICLE


Article supplied by

Bill Steuer

GSG Compliance, LLC

Kari’s Law Compliance

Categories: Articles

On February 16, 2018 Kari’s Law was signed into federal law. Named for Kari Hunt Dunn, the law was championed by her family after she was killed and her 9 year old daughter was unable to reach emergency services because she didn’t know she had to dial “9” to reach an outside line before calling 911 at the hotel where they were staying.

Kari’s Law requires direct dialing of  “911” be enabled in enterprise environments and directs the FCC to develop necessary 911 calling regulations for the multi-line telephone systems (MLTS) that are commonly used for communications services in buildings, like hotels, hospitals, and most office campuses.

Bringing your business into compliance with new laws and regulations can sound daunting, but having the right partner to help guide your efforts can make the February 16, 2020 Kari’s Law compliance date far less intimidating.

No More “9” For Outside Line

Tragically, the adoption of Kari’s Law was a response to an emergency event in which a child was unable to reach emergency assistance because she did not know she had to dial “9” to reach an outside line to make a 911 call at a hotel. Kari’s law will require that any MLTS will allow callers to reach emergency services (911) without the need to dial a prefix for an outside number first. Thus, among other things, all enterprises utilizing MLTS will need to update their phone configurations accordingly.

Locations & Notifications

In addition to disallowing prefixes when calling 911, the new rules also aim to ensure help is sent precisely where it’s needed while also notifying designated personnel of the emergency.

Location Information

When you call 911 from your home, your registered street address is typically passed along to the Public Safety Answering Point (PSAP), who in turn gives that information to emergency responders. But what about at your office? If there’s a medical emergency in a 4th floor conference room and you call 911 from that office (without having to dial a prefix!), how will they know where to go if they only have the street address?

In addition to the direct dialing and notification requirements of Kari’s Law, pursuant to another federal law called Ray Baum’s Act, the FCC is also creating rules to improve the dispatchable location information that is associated with emergency calls from MLTS. Specifically, the objectives of the new rules are for campuses that use MLTS to be able to pass along location information that would be more specific than a front desk or the administrative office and add such information as building, floor, suite, and even specific conference rooms potentially.


In addition to removing the need to dial a prefix for an outside line when calling 911, Kari’s Law requires businesses using MLTS to also implement notifications to designated personnel when a 911 call has been made. These notifications can take the form of a phone call, email, SMS/text message, or conspicuous on-screen message.

Notifications will allow for designated personnel to know that there’s an emergency and even provide first aid if necessary. Most importantly, it allows them to quickly escort emergency personnel to where they’re needed, helping them through the front doors, elevators, and into keycarded areas depending on the particulars of any enterprise environment.

Don’t Go It Alone

We know this all sounds like a lot (and in some ways it is), so how can your business manage its legal obligations most effectively?

Well for one, you don’t have to do it alone — reach out to our 911 experts to find out how we can support your business’s 911 calling needs. For example, Clear Choice Telephones 911 solutions are well positioned to provide your business with the location and notification functionality you need.

Get Started Soon + Understand Vulnerabilities

Kari’s Law requires compliance by February 16, 2020. Getting started sooner will ensure that you’re not racing to find effective solutions at the last minute.

Create a checklist to understand what your business needs to do. Making sure that your entire team is on the same page will help make sure everyone is working towards the same goal (and that you’re not forgetting a crucial piece).


Article submitted by Paul Mancini, contact him to learn more.

678-387-3200 or


© Copyright - Healthcare Services