The HST team is about “professionals dedicated to the success of medical practices.” Each month, we recognize a practice manager who shares our passion and success in doing this, and provide you her or his advice.
Northwest Georgia Dermatology & Skin Cancer Specialists
November Practice Manager of the Month
Congratulations to Denise Kushnar, Practice Manager of Northwest Georgia Dermatology & Skin Cancer Specialists, who was selected as Practice Manager of the Month because of successes working with her provider, staff and partners.
In reflecting on her success, Denise advises, “Multi-tasking, prioritizing and delegating ensure accomplishment! There is nothing worse than a manager who just cannot ‘get things done!’ Though daily demands are ever-increasing, it is a manager’s role to lead by example and perform their duties – and then some. I never ask one of my staff to do something that I would not do myself. This sets a positive stage for overall accomplishment, completion and a ‘can do environment.'”
“In order to be a successful practice manager doing this, one must not lose sight of the minutest details that ensure a positive patient experience, the demands of the physician are met, and your staff is equipped to perform their daily duties.”
Denise gained this perspective because she has always been fortunate to have very positive female role models personally and professionally. “I can remember my very first marketing manager telling me, ‘Manage as you would like to be managed,’” Denise recalls. “To this day I have always tried to do so. Management can be very gratifying as well as extremely challenging. It is important to support, reinforce and recognize those around you. At the end of the day, you are only as good as those you manage.”
Dr. John Kayal, owner and solo practitioner of Northwest Georgia Dermatology & Skin Cancer Specialists said, “I appreciate Denise’s enthusiasm, professionalism, ability to multi-task and to generally get things done!”
“I enjoy the constant challenges and multiple roles I perform within the practice,” added Denise. “I especially enjoy working with Dr. Kayal. He is a preceptor, visionary and a supervisor who commands and demands excellence. Every day can be a growing experience!”
Prior to being a Practice Manager for Northwest Georgia Dermatology & Skin Cancer Specialists, Denise was a Practice Manager for a smaller, primary care practice, having a diverse background in sales and marketing to include hospitality management and consumer products.
Her schedule can be very hectic, nonetheless, Denise does enjoy reading and working out at Crossfit Kennesaw.